SKILLKnowledge Work

build-zoom-virtual-agent

プラグイン: Zoom
ソース: GitHub で見る ↗

説明

Zoom仮想エージェント向けのリファレンス（参照資料）スキルです。次のような場合に使用: ウェブサイトへの組み込み、AndroidやiOSアプリ連携、知識ベース（企業の情報データベース）の同期、ライフサイクル管理（サービス利用期間の管理）、またはトラブルシューティング（問題解決）を実装する際に、仮想エージェント用ワークフローにルーティング（振り分け）した後。

原文を表示

Reference skill for Zoom Virtual Agent. Use after routing to a virtual-agent workflow when implementing web embeds, Android or iOS wrapper integrations, knowledge-base sync, lifecycle handling, or troubleshooting.

ユースケース

ウェブサイトへの組み込み時
AndroidやiOSアプリ連携時
知識ベースの同期時
ライフサイクル管理を実装時
トラブルシューティングを実装時

本文

/build-zoom-virtual-agent

Background reference for Zoom Virtual Agent across:

Web campaign/chat embeds.
Android WebView wrappers.
iOS WKWebView wrappers.
Knowledge-base sync and custom API ingestion.

Official docs:

Routing Guardrail

If the user is implementing Contact Center app surfaces inside Zoom client, chain with ../contact-center/SKILL.md.
If the user needs backend knowledge-base CRUD or automation scripts, chain with ../rest-api/SKILL.md and ../oauth/SKILL.md.
If the user asks only for website bot embed and campaign controls, stay on web/SKILL.md.
If the user asks for mobile native wrappers around web chat, route to android/SKILL.md or ios/SKILL.md.

Quick Links

Platform skills:

Common Lifecycle Pattern

Configure campaign or entry ID in Virtual Agent admin.
Initialize SDK in web or WebView container.
Wait for readiness (zoomCampaignSdk:ready or waitForReady()) before calling APIs.
Register bridge handlers (exitHandler, commonHandler, support_handoff) when native orchestration is needed.
Handle conversation lifecycle (engagement_started, engagement_ended) and UI state.
End chat (endChat) and clean up listeners.

High-Level Scenarios

Website campaign launcher with contextual customer attributes.
Mobile app WebView chat with native close/handoff bridge.
External URL handling via system browser vs in-app browser policy.
Knowledge-base sync from external systems using custom API connector.
Cross-team support flow that escalates from bot to live support with handoff payload.

Chaining

Contact Center app/web/mobile patterns: ../contact-center/SKILL.md
OAuth app setup and tokens: ../oauth/SKILL.md
API workflows for KB automation: ../rest-api/SKILL.md
Event-driven backend follow-up: ../webhooks/SKILL.md

Operations

RUNBOOK.md - 5-minute preflight and debugging checklist.

原文・著作権は Anthropic および各プラグイン作者に帰属します。日本語訳は Claude API による自動翻訳です。

Routing Guardrail

If the user is implementing Contact Center app surfaces inside Zoom client, chain with ../contact-center/SKILL.md.

If the user needs backend knowledge-base CRUD or automation scripts, chain with ../rest-api/SKILL.md and ../oauth/SKILL.md.

If the user asks only for website bot embed and campaign controls, stay on web/SKILL.md.

If the user asks for mobile native wrappers around web chat, route to android/SKILL.md or ios/SKILL.md.

Common Lifecycle Pattern

Configure campaign or entry ID in Virtual Agent admin.

Initialize SDK in web or WebView container.

Wait for readiness (zoomCampaignSdk:ready or waitForReady()) before calling APIs.

Handle conversation lifecycle (engagement_started, engagement_ended) and UI state.

End chat (endChat) and clean up listeners.

High-Level Scenarios

Website campaign launcher with contextual customer attributes.

Mobile app WebView chat with native close/handoff bridge.

External URL handling via system browser vs in-app browser policy.

Knowledge-base sync from external systems using custom API connector.

Cross-team support flow that escalates from bot to live support with handoff payload.