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claude-skills/スキル
SKILLKnowledge Work

build-zoom-phone-integration

プラグイン
Zoom
ソース
GitHub で見る ↗
説明

Zoom Phone の参考情報です。 OAuth（認証仕組み）、Phone API（電話システムの操作機能）、ウェブフック（自動通知）、Smart Embed イベント、URI スキーム（リンク形式）、CRM（顧客管理ツール）や CTI ダイアラー（電話発信システム）、通話自動処理などを導入する際に、電話フローにルーティングした後に使用してください。

原文を表示

Reference skill for Zoom Phone. Use after routing to a phone workflow when implementing OAuth, Phone APIs, webhooks, Smart Embed events, URI schemes, CRM or CTI dialers, or call handling automation.

ユースケース
  • OAuth認証を導入するとき
  • Phone APIで電話システムを操作するとき
  • ウェブフックで自動通知を設定するとき
  • CRMやCTIダイアラーを連携させるとき
  • 通話自動処理を導入するとき
本文

/build-zoom-phone-integration

Background reference for Zoom Phone integrations across API, webhook, Smart Embed, and URI-launch workflows.

Implementation guidance for Zoom Phone integrations across API, webhook/event, Smart Embed, and URI-launch workflows.

Official docs:

  • https://developers.zoom.us/docs/phone/
  • CRM sample reference: https://github.com/zoom/CRM-Sample

Routing Guardrail

  • If the user needs embedded softphone behavior in a web app, use Smart Embed (examples/smart-embed-postmessage-bridge.md).
  • If the user needs call records, analytics, or automation, use Phone REST API and webhooks (references/deprecations-and-migrations.md).
  • If the user needs click-to-dial/SMS launch from external UI, use URI schemes (zoomphonecall://, zoomphonesms://).
  • If the user mixes Zoom Phone and Contact Center, chain with ../contact-center/SKILL.md.

Quick Links

Start here:

  1. concepts/architecture-and-lifecycle.md
  2. scenarios/high-level-scenarios.md
  3. references/deprecations-and-migrations.md
  4. references/forum-top-questions.md
  5. references/smart-embed-event-contract.md
  6. references/call-handling-patterns.md
  7. references/environment-variables.md
  8. references/crm-sample-validation.md
  9. troubleshooting/common-issues.md
  10. RUNBOOK.md
  11. examples/smart-embed-postmessage-bridge.md
  12. examples/phone-api-service-pattern.md
  13. references/source-map.md

Common Lifecycle Pattern

  1. Provision account prerequisites (Zoom Phone license, admin setup, SMS readiness).
  2. Create OAuth app and scopes in Marketplace.
  3. Choose integration surface:
  • Smart Embed (iframe + postMessage)
  • REST + webhooks
  • URI launch (callto, tel, zoomphonecall, zoomphonesms)
  1. Capture real-time events (Smart Embed events and/or webhooks).
  2. Persist call identifiers and correlate records (call_id, call_history_uuid, call_element_id).
  3. Apply migration-safe data mapping (v1 -> v2 -> v3) and handle renamed fields.
  4. Harden security (origin validation, webhook signature validation, least-privilege scopes).

High-Level Scenarios

  • CRM softphone pane using Smart Embed + contact search/match callbacks.
  • Click-to-call from account/contact table via zp-make-call.
  • Call disposition workflow using zp-save-log-event and custom notes page.
  • SMS engagement workflow with zoomphonesms:// and zp-sms-log-event.
  • Real-time operational board driven by phone.* webhook events.
  • Call analytics migration from legacy call logs to call history/call elements.
  • Admin automation for user/auto-receptionist/call-queue call-handling settings.

See scenarios/high-level-scenarios.md for details.

Chaining

  • OAuth setup/token lifecycle: ../oauth/SKILL.md
  • Phone and account resources via REST: ../rest-api/SKILL.md
  • Event delivery and signature validation: ../webhooks/SKILL.md
  • Contact Center blended journey: ../contact-center/SKILL.md

Environment Variables

  • See references/environment-variables.md for standardized .env keys and where to find each value.

原文・著作権は Anthropic および各プラグイン作者に帰属します。日本語訳は Claude API による自動翻訳です。